One of the questions we get often here at Pacific Aire is why does the comfort advisor appointment take 60-90 minutes?
That is a great question!
At Pacific Aire, your experience in your home matters to us and is a large factor in how we build your perfect solution.
Our comfort advisors work hard to design a custom solution that matches the needs of you and your family, and that starts with understanding how you interact with your system and what you want out of the new system. My favorite example is a project we completed recently where the homeowners loved to cook, but when they did the whole house would get warm. We were able to design a perfect solution for them, and they are able to cook comfortably in their home every day now! That is who we are, the company that works hard to know you on a personal level so we can build your personal solution.
No surprises just exceptional service is our motto.
This means we take the extra time to confirm all the measurements so we can ensure there are no surprises on install day! We extend that commitment to you with our “No Surprise” Guarantee meaning if we miss anything on our evaluation, we don’t come back to you with change orders or price increases, Pacific Aire absorbs that cost to honor you for trusting us with your business.
What are we measuring?
We are doing load calculations to make sure the system is designed to match your needs and meet the manufacturing specifications to get the longest lifespan out of every system.
We take the time to measure the existing equipment and your closet entrances or attic access so we can do our absolute best to protect your property on install day.
We are verifying you have the proper electrical setup to run the system safely.
To protect your investment, we verify every aspect of the project to confirm it will pass city permit inspections.
More than anything we understand replacing your HVAC equipment or insulation can be a stressful experience, we want to change that! We want this experience to be a collaborative, informational, and positive one where you can trust we have your best interests in mind from the design process to the installation.
For us, that is the WOW experience.
We can’t wait to get to know you and your family and design your perfect solution.
So, when it’s time to replace your HVAC equipment, you know who to call.
