PACIFIC AIRE “PEACE OF MIND” GUARANTEES

HOME OF THE “WOW” EXPERIENCE

The No Surprise Guarantee

The price we quote is the price you pay. There are no change orders or add-ons for us to complete the job as promised. This guarantee does not apply to existing electrical or gas systems supplied to the equipment.

100% Buy Back Guarantee

We agree to accept both personal and company responsibility for your 100% complete satisfaction with the operation of the equipment provided by us and paid for by you. During the first year, if you are dissatisfied with the operation of the equipment we have installed, we will promptly correct the problem. After we have corrected the problem and the equipment is still not operating properly to the manufacturer’s standards, and the manufacturer’s representative has verified its failure and no other alternative is available, upon your written request we will remove the system and refund 100% of your agreement price within 30 days. This guarantee applies only to complete systems as defined.

Applies to complete Heating & A/C systems or Heat only systems – and does not apply to partial systems.

Comfort Guarantee

We guarantee that our systems will be properly designed and installed, and when maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. If the desired comfort is not achieved, we will make any modifications or repairs necessary to reach the desired temperature at no charge to you during the first year. This does not apply to areas with existing ductwork.

Exclusive No Lemons Guarantee

If the Compressor in your Air Conditioner fails during the first year of ownership or the Heat Exchanger in your Furnace cracks during the first year of ownership, we will remove the entire unit rather than the component, and install a completely new one. If you’ve ever bought a “lemon” before, you truly appreciate our commitment to your long-term satisfaction. Only applies to complete systems (furnace, coil and condenser) sold as a set.

Property Protection Guarantee

All property (such as lawns, shrubberies, carpeting, floors, walls, furniture and door frames) are protected. Damaged property will be replaced or repaired. Protective shoe covers and hall runners will be used on all work and traffic areas.

Installation Workmanship Guarantee

We pride ourselves on the skill, training, craftsmanship and professionalism of our installation technicians. They will care for your home and complete the job with speed and precision. They will wear floor savers, clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they will be polite and courteous. When they have finished in your home, if they have not performed in accordance with these high standards, we will refund whatever amount of the purchase you feel fair.

Lifetime No-Leak Guarantee

Pacific Aire will honor a lifetime guarantee for any leaks that may occur in your duct system that we have installed. We are confident in making this guarantee to you because of the product quality and skill of the installation technicians we use.

Applies to complete Duct Systems only.

Lifetime Installation Guarantee

We guarantee the quality of workmanship to be professional and in keeping with the standards set by the manufacturer. Should further installation service attributable to the original installation of your heating and air be required during the life of your system, we will return and provide that service at no cost to you for as long as you own the system.

WHY IS PACIFIC AIRE THE BETTER CHOICE?

Fast and Efficient Repairs
Same Day / 24 Hour Air Conditioning Service
Well Trained expert level HVAC Technicians
EPA Certified / An Edison Energy Star Quality Company
Courteous Technicians
In business for 30 years!
A+ Rated with the Better Business Bureau
A National NATE C-3 Certified Contractor
City/State Permits Pulled on Every Installation
And that’s not all… we offer a 100% Buy Back Guarantee on our services

Exceeding customers expectations every day!

At Pacific Aire, we would be happy to help you choose an HVAC system that fits the needs of your family. Whether you have a specific manufacturer in mind, or you’re uncertain what you’re looking for, we are able to help you through the process step by step. We will carefully measure your home, calculate air flow, and consult with you about any special needs you may have, before making an equipment recommendation. We will take into consideration your time, budget, and family needs, and give you a few recommendations allowing you to decide which air conditioner brand is best for you.

Call our local HVAC experts at 800.869.0057 for more information about your HVAC service needs.