Would you like to join the “Best Contractor to Work For” according to the ACHR NEWS?
Learn what it takes to be part of the Pacific Aire “Wow” Team! Find the job description below to learn more about the job opening you are interested in.
Benefits Include:
(60-Days after the first full month)
- Paid Vacation & Sick Days
- Paid Birthdays
- Paid Patriotic Days for Veterans
- Paid to donate your time to your choice of charity
- Medical, Dental & Vision Insurance
- $25,000 in Life Insurance: 100% of Premium paid by Pacific Aire Inc.
- Employer matching 4% toward a 401(k) retirement. (Must be 21 to participate)
Please submit your resume today to HIRE@pacaire.com or call (805.920.7139).
CLIENT CARE REPRESENTATIVE:
We’re looking for exceptional Customer Service Representatives (CSR’s) to help us achieve profitable revenue.
As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. You will book service appointments and do whatever is necessary to promote customer satisfaction.
Responsibilities
- Convert incoming customer calls into booked service appointments.
- Deliver call scripts with an authentic cadence; be clear, compelling and personable.
- Respond to customer requests, resolving issues and promoting the brand.
- Be professional and establish customer rapport, encouraging repeat business.
- Participate in training to boost booked calls and practice outbound calling.
- Adhere to the company’s plan for resolving customer complaints quickly and favorably.
- Maintain and update customer database with complete and accurate information.
Requirements
- Proven track record in customer service.
- IT competent; good typist and proficient with phone systems.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- Ability to build trust and demonstrate empathy.
- Passionate about Pacific Aire, Inc. and loves the brand.
- Engaging personality that blends well with a fast-paced, goal-driven environment.
- Competitive individual contributor who also loves to win as a team.
- Highly motivated, flexible and great attitude on life.
We conduct extensive HVAC training in services such as AC tune-up, AC repair, and AC replacement.
Experience a culture of excellence & exceptional service, and grow your careers with Pacific Aire.
