With the goal of creating a top HVAC residential replacement company in Ventura County. His career in the industry started back in 1977 when he began working for Western Heating. During the 1970’s and 1980’s Western Heating became one of the largest and most respected new construction HVAC companies in Ventura County. As the demand for new construction dwindled, Mark utilized his experience in the industry to provide service, maintenance and replacement in the existing residential market. From that moment, Pacific Aire, Inc. was born.
Over the next 30 years, Pacific Aire, Inc. would operate from several locations within the City of Ventura. As the service area expanded,
Pacific Aire expanded with a growing customer base. The headquarters moved to the City of Camarillo to be centrally located. Today, Pacific Aire, Inc. proudly serves communities within the counties of Santa Barbara, Ventura and Los Angeles.
While the business has grown, Pacific Aire’s desire to provide outstanding customer service and superior workmanship has never wavered. Our service department, replacement department, office headquarters and it’s management team strive every day to create a professional and pleasant customer experience. This has been achieved through continual training for all employees using industry partners, offsite training and internal mentoring. Mark’s continued support for growth and education is the driving force behind the company vision.
Pacific Aire, Inc. has been recognized both locally and nationally as an exemplary HVAC contractor. This achievement has been the result of constant evaluation and improvement of systems, policies and procedures. In addition, Mark and his team understand the importance of making sure each and every customer receives an experience which exceeds their expectations. No other local HVAC contractor can provide you with the experience, knowledge and service you can expect from Pacific Aire, Inc.
Pacific Aire is a member of the Better Business Bureau, the Chambers of Commerce representing the cities of Ventura, Camarillo, Simi Valley and the Greater Conejo Valley, the Institute of Heating and Air Conditioning Industries (IHACI), International Service Leadership, and
Nexstar, as well as numerous community volunteer organizations including local chapters of the American Youth Soccer Organization, Cub Scouts of America and Relay for Life, Ribbons of Life and the St. Baldrick’s Foundation.
The Pacific Aire Install Experience
Principles
Pacific Aire strives to achieve 100% customer satisfaction. It’s so important to us that we promise it in writing: 100% Satisfaction Guaranteed or your Money Back! We realize that our customers are not just dependent on us… we are dependent on our customers. Having happy, satisfied customers is our constant goal. A referral from a satisfied customer is the highest honor we can receive.
We are licensed and hold ourselves to a high standard of self accountability. All of our work is completed according to required local and state building codes per the highest equipment manufacturer specifications.
We are diligent towards hiring only the best most qualified employees who are all drug free and felony free. We are committed to an ongoing training program at our onsite training facility, through accredited schools and also through outside training programs. Top training ensures that we provide the highest quality of service and implement the most current industry techniques.
Pacific Aire is an environmentally friendly company. All of our technicians and installers are EPA certified. We practice environmentally safe refrigerant recovery techniques and we promote products that are environment friendly.
Our Mission
Pacific Aire, Inc. strives to provide the most outstanding customer experience in our industry through well-trained, committed, professional employees
Our Vision
Pacific Aire believes in providing equipment and services that will exceedour customers’ expectations. We want to be the best at what we do. There’s no room for second best quality.
We want to be perceived by our customers and peers as the leader in providing quality HVAC service and equipment. We never want to forget where we started and where we are today. We will always remember that we achieved our success because of the loyal patronage of our customers. Thank you to all our customers and employees for making the Pacific Aire experience come to life.
